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「できる社員はやり過ごす」を読みました

タイトルは浅い感じだけど、中身は割とまじめな経営の本。HACK集でもない。

そもそも「やり過ごし」という言葉の定義が分からない人もいると思うのだけれど、「会社の中でやることになっていたけど放置すること」とでもいえばイイでしょうか。とはいえうまくは定義できない。「拒否」という判断が加わっているわけでもない。うまいこと言えば「優先度を下げている」という状態。それも合意の場があるわけでもない。

タイトルでは「できる社員は」と書いているけど、実際には「できる会社はやり過ごす能力のある社員が居る」ということです。

会社の中では、「やるべきこと」がたんまりあって、とても全部はやってられない。スタッフがやれと言っていても、現場では優先度が下げられることもある。議論して優先度をコントロールするというのもできればいいのだけれど、重要度・緊急度という判断は、割とウェットなので、「やり過ごす」というのがしっくりくるケースもある。

途中からはこの本はもっともっとウェットな経営学になる。有名な話だと、ホンダの北米戦略の話。後付けでコンサルティング会社がホンダの戦略を首尾一貫したものとして褒め称えていたけど、実際にはもっと行き当たりばったりで、最初にやりたかったこととも違えば、そもそも戦略らしいものがなかった。ただマネージャークラスが北米の市場を体で勉強しに行こうとしていたというところは確か。

これが「何なのか」というと「投資でも所有でも管理でもない」とラベリングしている。学習に奔走しながら目標を定めていくというスタイル。

社会心理学者のカール・ワイクの逸話も紹介。

  • ハンガリーの軍事演習の話
  • アルプス山脈の雪山で遭難
  • ただし隊員の一人がポケットから地図を出した
  • 地図のおかげで冷静になれた
  • テントを張って吹雪をしのぎ、位置を確認しながら下山できた
  • 帰ってきて地図をみると、それはアルプス山脈ではなくピレネー山脈の地図だった

つまり、戦略の精度ではなく戦略があるということそのものが重要だということ。

豊田喜一郎がたてた「3年以内に米国の生産性に追いつく」という目標も、根拠がないがとても重要だった。

最後にこの本の締めくくりは「未来傾斜」ということ。経済学的には人というのは、未来の満足よりも今の満足を優先させる。それがなぜかという説明はなく、部分的な「実験」では行われている。しかし著者は未来を割り引くという考え方は「数式が収束しやすいから」という理由で選ばれているだけではないか?と疑問を呈している。未来が割り引かれないと学問として収まらない。だけど実際には人が動くインセンティブというのは、開かれた未来なのではないかと。

例えば貯金という考えかた。日本人の貯金好きはしらているけど、これは未来を割り引くという考え方からは「非合理的」になる。人として非合理的なのではなく、あくまで経済学の観点からみた場合。

投資をするのは、回収するためなのか、それとも投資そのものが「未来をつくる」ということにつながっていると感じ取れるからなのか。意外と後者の意味合いで、仕事をしたり勉強したりするメンタリティはあるかもしれない。

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