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性弱説

性弱説は私の造語。

性善説で人が能動的に働くことを信じるのか、性悪説で徹底的に人を疑ってかかるのかという二元論になりがちだけど、どっちともうまくいかない。

まず性善説にしたがって、かりに善良だったとしても有能とは限らない。悪気はなくても失敗はする。

次に性悪説にしたがって、プロジェクトメンバーを疑いまくってもあまりいいことない。スケジュール見積もりがぼったくりではないかと疑って値切りまくっていれば、最初からバッファ込みの見積もりを作るだけになる。嫌疑をかけられ続けた人は嫌疑を晴らす努力をするのではなく単にウソをつくだけになる。

そこで性弱説。

  • 弱いから怠けてしまう
  • 弱いからうっかりミスをしてしまう
  • 弱いからあとで叱られないように、できるだけ目標を下げようとする

こういうインセンティブで働くとパフォーマンスがシュリンクしてしまう。

そういう現場に対しては、

  • 怠けてしまう心を消し去る現場を与えて差し上げる
  • ミスをしない仕組みを差し上げる
  • マネージャーからみてギリギリ達成可能な目標設定を与える

などの方法で、弱い心に打ち勝つ現場を与えて差し上げる。

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